health navigators

When Monica Spalding got the renewal letter from her health insurance company with premium details for the upcoming year, she couldn’t believe her eyes. The insurer estimated that the share of the monthly premium that she and her husband would owe for their marketplace silver plan would go up from the current $28 a month to $545.

Sarah Fentem / Side Effects Public Media

Open enrollment for the Affordable Care Act exchange starts this week. But customers shopping for 2018 plans may not get as much help as they have in previous years.